Careers

We’re always looking out for talented, motivated people. Here are our open positions:

Digital Marketing Specialist, CRM -- Full Time

Location: Downtown Toronto

Reporting to: VP Marketing

 

Who We Are

FlipGive is reinventing how teams raise money saving parents time for the things that matter. Team funding made easy.

With the support of the VP Marketing, the CRM Email Marketing Specialist will be responsible for building, implementing, and executing FlipGive’s behavioural communication strategy including all direct communications and rewards that will engage members throughout every stage of their journey with us.

FlipGive is a free team funding app that makes raising money a breeze. Teams earn cash back for buying the things they already need. Get paid whenever you shop, dine out, book hotels or activities.

 

WHAT WILL YOU DO?

Behavioural Communications

  • Implement and optimize a cross-channel lifecycle plan (with a heavy focus on email) to engage members throughout their entire journey with FlipGive while improving key lifetime value metrics
  • Collaborate with internal teams to design, test and effectively deploy all automated messaging programs including email, team feed messages, push notifications and remarketing.
  • Work with internal creative teams to develop content and contribute to copywriting, as needed
  • Develop technical requirements for all programs, as needed
  • Build and QA emails and workflows within our ESP
  • Track, measure and report on results
  • Monitor best practices and competitor activities related to customer lifecycle marketing
  • Identify and test initiatives (content, offers, messages) to help drive member activation and retention
  • Manage email tools and relationship with ESP to support consistent and appropriate engagement with members

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    Targeted Offers + Promotions

  • Implement, execute and optimize a broad-based offers/retention program
  • Work collaboratively with data analytics team to develop campaigns and programs for targeting specific members and segments
  • Collaborate with internal groups (creative/design, merchandising, member success and development teams) to effectively deploy initiatives
  • Track, measure and report on results
  • Identify opportunities and new strategies to drive business growth for FlipGive

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    WHAT DO YOU NEED?

  • 3-5 years of lifecycle marketing experience in a high growth, customer-focussed environment
  • Strong familiarity and passion for data-driven CRM — you’re a performance driven marketer with experience creating and executing plans after analyzing customer behavior
  • Experience building and deploying segmented email campaigns is required
  • Experience with segmentation, lifecycle marketing and funnel analysis. Proven ability to drive action from analysis
  • An entrepreneurial mindset with a roll-up-the-sleeves work ethic - must be comfortable with ambiguity and rapid rates of change
  • A natural curiosity with an eagerness to learn
  • A strong communicator and ability to effectively collaborate with cross functional teams
  • Demonstrated ability to effectively manage multiple priorities in a fast-paced and changing environment
  • Strong organizational and project management skills
  • Dedicated to constant refinement & improvement in every task you take on

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    Application Requirements

    Please send your resume, cover letter, and any relevant references. We will only be reviewing applications with both a resume and cover letter - in your cover letter let us know why you are interested in this position at FlipGive.

    Interested in joining the FlipGive team? Please send resume and cover letter to Elizabeth Gladney - [email protected] Please include "CRM Email Marketing Specialist, Full Time" in the subject line. No headhunters please. FlipGive is an equal opportunity employer. Only qualified candidates will be contacted.

    Sr. Ruby Integrations Developer -- Full Time

    Location: Downtown Toronto

    Reporting to: Chief Technology Officer

     

    FlipGive

    FlipGive is a digital marketplace that connects brands to consumers through fundraising. The platform revolutionizes both grassroots fundraising and corporate giving; helping people raise more money faster by driving sales and positive social impact for brands. For more information, please visit www.flipgive.com. We believe that innovation & technology provides an ideal platform for companies, non-profits and individuals to work together to drive significant social change.

    We are Canada’s first B-Corporation (https://bcorporation.net/) and we just closed a Series A financing round to help reinvent how youth sports teams fundraise (https://betakit.com/flipgive-raises-5-million-series-a-to-help-reinvent-how-youth-sports-teams-fundraise/).

    The Role

    A core piece of FlipGive’s platform are the integrations made to affiliate networks, giftcard providers, merchant partners, Shopify and other partnerships. These integrations process and track all sales on the platform and are responsible for determining the cash back which are users receive. We are looking for a Sr. Ruby Developer to help build and maintain integrations with an emphasis on reliability and accuracy. This person should enjoy working with APIs, processing data, and reporting/monitoring.

    Key responsibilities

    • Build and maintain API integrations
    • Process data with emphasis on reliability and accuracy
    • Create reports to assess integration health
    • Detect anomalies and errors in data processing pipeline
    • Write easily understandable and maintainable code
    • Extend the FlipGive Shopify app
    • Perform code reviews (PRs)
    • Improve processes and tools to help the development team work more efficiently
    • Assist in making tests faster and better

    Requirements

    • 6+ years of work experience
    • Experience building and operating production web services
    • Proficient with Ruby and Rails
    • Understanding of REST APIs
    • A serious tester that strives for thorough test coverage
    • Understanding databases and can write efficient queries
    • Working knowledge of React and front-end development

    Nice To Have

    • Experience working with affiliate networks such as CJ, Impact Radius, LinkShare
    • Some integrations rely on SOAP, a working knowledge is a plus (easily handled with Savon gem)
    • Knowledge of Shopify and its APIs
    • Experience with GraphQL
    • ML knowledge to detect anomalies, errors, and trends
    • Have built reporting dashboards to display system health and trends

    Expectations

    • Passion for building high-quality products that customers love
    • Self-directed and self-motivated (https://signalvnoise.com/posts/1430-hire-managers-of-one)
    • Interest in charitable or community causes

    How To Apply

    Please send resume and cover letter to [email protected] with the job title in the subject. No headhunters please. FlipGive is an equal opportunity employer. Only qualified candidates will be contacted.

    Sr. DevOps Engineer, Ruby/Kubernetes -- Full Time

    Location: Downtown Toronto

    Reporting to: Chief Technology Officer

     

    FlipGive

    FlipGive is a digital marketplace that connects brands to consumers through fundraising. The platform revolutionizes both grassroots fundraising and corporate giving; helping people raise more money faster by driving sales and positive social impact for brands. For more information, please visit www.flipgive.com. We believe that innovation & technology provides an ideal platform for companies, non-profits and individuals to work together to drive significant social change.

    We are Canada’s first B-Corporation (https://bcorporation.net/) and we just closed a Series A financing round to help reinvent how youth sports teams fundraise (https://betakit.com/flipgive-raises-5-million-series-a-to-help-reinvent-how-youth-sports-teams-fundraise/).

    Key responsibilities

    • Proactive monitoring and maintenance of the Kubernetes cluster
    • Optimizing K8s configs to balance stability, security, performance, and cost
    • Update os versions, packages, ruby versions on docker containers as needed
    • Architect and develop core services that abstract business logic from front end users/apps
    • Collaborate on design patterns that improve dev time for other teams
    • Implementing integrations requested by customers
    • Provide Level 2 technical support
    • Build tools to reduce occurrences of errors and improve customer experience
    • Develop software to integrate with internal back-end systems
    • Perform root cause analysis for production errors
    • Investigate and resolve technical issues
    • Develop scripts to automate visualization
    • Design procedures for system troubleshooting and maintenance

    Requirements

    • 5+ years of work experience in engineering or devops role
    • Working experience with Kubernetes
    • Work experience as a DevOps Engineer or similar software engineering role
    • Good knowledge of Ruby or Python
    • Working knowledge of databases and SQL
    • Problem-solving attitude
    • Team spirit
    • BSc in Computer Science, Engineering or relevant field
    • Excellent communication skills
    • Creative thinking skills

    Expectations

    • Passion for building high-quality products that customers love
    • Self-directed and self-motivated (https://signalvnoise.com/posts/1430-hire-managers-of-one)
    • Interest in charitable or community causes

    How To Apply

    Please send resume and cover letter to [email protected] with the job title in the subject. No headhunters please. FlipGive is an equal opportunity employer. Only qualified candidates will be contacted.