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Customer Support

Talk to our dedicated team of fundraising experts about:

  • General account assistance 
  • Getting started with FlipGive
  • Strategies to boost earnings
  • Ways your organization can use FlipGive
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New Organization Enrollment Advisor

Need help with your enrollment? Reach out to our New Organization Growth Team with questions about:

  • Enrolling your organization
  • Enrollment status
  • Submitting financial details
Summer Business Hours
(May 22 - September 7)

Monday-Thursday: 8 am-4 pm ET
Friday: 8 am-12 pm ET

Closed Saturday and Sunday
2026 Holiday Closures

January 1-2: New Year's Holiday

January 19: Martin Luther King, Jr. Day

May 25: Memorial Day

July 2-3: Independence Day Holiday

September 4-7: Labor Day Holiday

November 26-27: Thanksgiving Holiday

December 24-25: Christmas Holiday

Please note that FlipGive Customer Support observes U.S. holidays. 

Join a Live Q&A with a New Program Advisor

Considering starting a RaiseRight gift card fundraising program, but have questions? Join one of our daily live Q&As to get insights on the best ways to set up your new program, how to get your participants involved, and what your organization can expect from gift card fundraising.

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Are you a retail brand interested in growing your sales while positively impacting local communities? Join our list of popular brands!